How to order

We treat every order as a bespoke one, so our SHOP works only for samples.

To order you need to contact us with chosen design (or your ideas), rough numbers and wedding date.

Pick a production month – ask for availability and price

Secure the production slot with £50 non-refundable booking fee

Complete all the information and settle the balance

Check the proof (receiving – changing – confirming)

Receive final effect photo

Sit back, relax and wait for your invitations to be delivered

ordering process in details

When you have decided to order your stationery please get in touch to book your required production slot and get a quote for your stationery.

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As we work on a month to month basis, you pick a month by the end of which you want your order to be delivered (maximum 6 months in advance). We offer only 10 slots every month on a first come first serve basis, so reserve your slot early to avoid disappointment as the availability is very limited. 

Remember – it’s max 6 month before the delivery date, not your wedding date!

Separate order slots are booked for each set of wedding stationery. Firstly, ‘Save The Dates’, then invitations, and finally ‘On The Day’ stationery unless you decide to go with a package. Then we automatically book you in for any part of your package (no time limit).

You can then secure the production slot with £50 non-refundable booking fee which will be eventually deducted from your order total.

HOW TO PAY?

We will send you PayPal invoice to your email address – you don’t need to have a PayPal account though, it can be paid by credit or debit card. Alternatively we can send you the bank details with appropriate reference if you prefer to pay by bank transfer

Once you’ve paid your deposit and you’re booked into the production calendar you’ll receive a confirmation and further details by email. 

We’ll also send you a form to fill out with all information needed to create your dream stationery. 

You can do it straight away or at any point before your slot production month begins.

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One month before your planned production slot we will contact you to remind you about settling the remaining balance with deadline of the 20th of that month. 

We can also adjust the numbers at the time if needed.

Payment must be made in full 10 days before your production slot commences.

If the balance is not paid till the 20th of preceding month and if we don’t hear from you then unfortunately we will have to remove you from our client list and release your production slot.

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Your proof will be sent in the first week of the month. There is no limit to amendments; we work on the wording and layout until you’re fully satisfied. 

We also strongly recommend you have someone else check the preview thoroughly before confirmation.

Once proofs are approved we will prepare one invitation to show you the final effect. You will be able to check colours and overall look (picture sent).

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When your order is complete you can either collect it in person or it will be posted by first class, recorded. 

Delivery is usually towards the end of your production slot month.

EXEMPLARY TIMELINE

For production slot in March 2023

BOOK A SLOT

November 2022

PAY IN FULL

by 20 February 2023

PRODUCTION SLOT

March 2023

DELIVERY 

end of March 2023

INVITE YOUR GUESTS

April 2023

WEDDING DATE

August 2023

On the day stationery

Booking a separate slots for ‘on the day’ stationery (table plan, place cards, table numbers, order of service etc.) is necessary if you are not ordering your items in a package.

However we know how time sensitive these items are, so we are flexible when it comes to posting them.  90% of our table plan orders require a last minute addition or removal, so we like to leave these as late as we can and as close your wedding date as possible. 

So these orders can be posted a little earlier or later (possibly into the beginning of the following month).

Rush orders

We make every effort to accommodate the last minute orders if time allows. 

Please note that the Priority Service is additional 50% of your order quote.

6 months limit time

We take bookings only 6 months in advance*. This is how long we can guarantee the quote we give you when you book a slot.

However, you can still secure a production slot for later than those 6 months. In that case £50 booking fee (non-refundable) will secure only a time for your order in our diary, not the quote, which may be adjusted before the balance is due. 

*** Please note it’s SIX months from the time you want your wedding invitations or other stationery delivered to you, not from your wedding date! ***

Please do get in touch sooner rather than later if you’re interested in reserving a slot or even just in need of a quote as demand is high.

You only need to know approximate numbers when booking your production slot, so don’t worry about the finer details at this stage. It’s only £50 to reserve. You will be invoiced separately for the different stages of your stationery order.